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Integrations

PTNPA Streamlines Event Registration with YourMembership and Cvent

Paige Anderson
Paige Anderson

Associations are constantly looking for ways to improve the member experience while reducing administrative complexity behind the scenes.

For the Peanut and Tree Nut Processors Association (PTNPA), one opportunity to do both was through event registration.

PTNPA utilizes YourMembership as its Association Management System (AMS) and Cvent as its event management platform. While both systems play an important role in supporting the organization's operations, moving members between platforms during registration created an opportunity to streamline the user experience.

To help accomplish this, PTNPA partnered with AMS Geek to implement a Single Sign-On (SSO) solution between YourMembership and Cvent.

Creating a More Seamless Registration Experience

One of the most common challenges associations face is managing the transition between their AMS and event registration platform.

Members often encounter separate login experiences, repeated data entry, and confusion around registration options. These friction points can impact both the member experience and staff efficiency.

With the new SSO solution, PTNPA members can authenticate using their YourMembership credentials and move directly into the Cvent registration process. Relevant member information is automatically passed into the registration workflow, creating a smoother and more efficient experience.

By reducing unnecessary steps, PTNPA is helping members spend less time navigating technology and more time engaging with the organization's events.

Personalized Registration Paths

Not every member has the same registration experience.

Different membership categories often require different registration options, pricing structures, or event access levels.

As part of the implementation, the SSO solution was designed to leverage member type information from YourMembership and route users to the appropriate registration path within Cvent. This allows PTNPA to provide a more personalized experience while maintaining consistency across event registrations.

Additionally, separate registration paths can remain available for non-members when needed.

Improving Data Accuracy

Another benefit of connecting YourMembership and Cvent is reducing manual data entry.

When member information is passed directly into the registration process, organizations can improve data consistency and reduce the risk of registration errors. Information such as contact details and membership information can be leveraged to streamline registration and improve overall data quality.

For associations managing multiple events throughout the year, these efficiencies can add up quickly.

Looking Beyond Authentication

In addition to Single Sign-On, PTNPA also implemented an integration designed to synchronize non-member registration data from Cvent back into YourMembership. This helps ensure that valuable attendee information does not remain isolated within the event platform and can instead become part of the organization's broader engagement strategy.

By automatically creating records for qualifying non-member registrants, PTNPA gains greater visibility into event participation and future outreach opportunities.

Building Better Member Experiences Through Connected Technology

Today's members expect digital experiences that are simple, intuitive, and connected.

By integrating YourMembership and Cvent, PTNPA is creating a more seamless registration experience while improving operational efficiency behind the scenes.

At AMS Geek, we're proud to help associations like PTNPA connect the platforms they rely on every day through integrations, Single Sign-On solutions, and workflow automation.

Because when systems work together, organizations can focus less on technology challenges and more on delivering value to their members.

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